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Buying smart-home gear around Diwali: what to plan now

6 November 2026 by

Smart home planning Diwali week comes down to one habit: write down what is confirmed, and what is not. The festival fills calendars with visitors, deliveries and holidays, and projects that look settled can slip on a missing model code or a missing power supply. This checklist covers what to settle before you order, before the walls close, and before handover.

Why does a festival week change the plan?

Diwali this year falls on Sunday 8 November, with Dhanteras on Friday 6 November. Many sites, suppliers and installers have people away for days around it, and the house itself is often full of guests. That does not make buying a bad idea. It does mean that questions you would normally settle with a quick call may wait.

We cannot tell you lead times in a blog post, and we do not publish them here. Ask Sales for the current position on each item you need, in writing. What we can do is list what to check, so that nothing is left to chance.

Is the site ready?

Before any equipment is ordered, check that the building is ready to receive it. We recommend bringing the integrator in before the electrical drawings are final, because route, panel and keypad decisions are cheap on paper and costly after the plaster.

  • Conduit and cable routes. KNX devices usually share a dedicated two-wire bus cable laid alongside the power wiring. Confirm that the routes are marked and the conduit is in place before walls close.
  • Back boxes and wall preparation. Keypads and panels have finish and size requirements. Confirm the box type and depth against the datasheet, not against memory.
  • A place for the panel. The distribution board needs room for DIN-rail devices, with space to work and ventilation.
  • Network points. Servers, panels and audio equipment need a network connection at a known location.
  • Mains and low-voltage kept apart where required. Ask the electrician how the bus cable and the mains cable are separated in each box.

What should the quote say?

A quote that lists "smart switch, 4 button" is not a quote. Ask for the following on every line.

ItemWhat to ask for
Model codeThe exact code, not a family name, with the colour or finish if there is a choice
QuantityMatched against your own room-by-room list
PowerWhat supplies each device, and whether the supply is included
Cable and connectorsWhether the network cable and any plugs are included
SoftwareWhich licences, if any, are needed, and who holds them
Delivery and installation datesWritten by Sales for each item; we do not quote them here

Do not rely on a verbal "it is all in the box". The next section shows why.

What is usually not included?

Exclusions cause more late surprises than prices do. Two examples from the 1Home range, from the product page: for the DIN-rail devices, the power supply and network cable are not included. The 1Home Touch, a wall panel, runs on PoE or on auxiliary bus power, so you need to know which one your site will use before the wiring is finished.

Ask the same question of every product in your list: what else is needed to make this work, and who provides it?

What is the commissioning scope?

Hardware on a wall does not do anything until it is programmed. Settle these points in advance.

  • Who programs the system, and in what tool. In a KNX installation, a certified integrator programs it in ETS.
  • What "done" means. Which scenes, schedules and panel pages are in scope, and how they will be tested with you.
  • Remote support. Whether the integrator can reach the system remotely afterwards. 1Home lists remote ETS programming on its Server KNX Pro, Server CH and System Manager, through a Windows app.
  • Who is available over the holiday. Ask when your installer and supplier have people on site or on call.

What should you receive at handover?

  1. The ETS project file, which contains the system's programming. It lets any certified integrator support the building later.
  2. A list of every installed device with model code, location and group address or label.
  3. Passwords and account details for servers, apps and streaming services, in your name.
  4. A short demonstration of each scene with you in the room.
  5. Warranty terms and a support contact in writing.

If something on this list does not exist, ask for it before you pay the last instalment, not after.

A one-page summary

Print this and keep it with the quote: site ready, routes and boxes confirmed; every line has a model code; exclusions named; commissioning scope written; handover files listed; dates in writing from Sales. A project that can answer six items clearly is a project that can survive a festival week.

Questions people ask

Should I wait until after Diwali to order?

That depends on your site, not on the calendar. If walls will close soon, the cable and boxes cannot wait, whatever you order afterwards. If the site is not ready, ordering equipment early only creates storage. Ask Sales for the current position.

What is the most common thing missing from a quote?

Power and cable. Several DIN-rail devices are supplied without a power supply or network cable, so confirm in writing who provides them.

What is the ETS project file, and why ask for it?

It is the file that holds a KNX system's programming. With it, any certified integrator can take over support or make changes later. Without it, the system is difficult to modify.

Planning an installation and want your list checked? Send it to us: talk to our team.

Sources checked on 4 November 2026

  1. Morion Automation, KNX in India, for early integrator involvement, the bus cable and the ETS project file at handover.
  2. Morion Automation, 1Home page, for what the DIN-rail devices do not include and for remote ETS programming.
  3. KNX Association, What is KNX, for ETS as the configuration tool for KNX installations.
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